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Great customer service |
March 14, 2025 |
Reviewer:
Syd Karnikis from Kasilof, AK United States
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The only issue I had was regarding the wiring harness. The original, which I removed, had two 5 amp fuses in the connector which goes thru the firewall and into the fuse box to the left of the steering wheel. The harness that came with the alternator only had one fuse, though there was a place for the second. I called to ask if the second fuse was necessary and was told that the harnesses were shipped complete and should all be good. After installing, the vehicle would not come out of park and the dash lights and gauges did not work. Thinking I had shorted something out I checked all fuses and all were okay. Finally installed a second 5 amp fuse in the harness and it all worked as it should. So just be aware that, at least for a 2020 Ram Promaster, the second 5 amp fuse is critical to the vehicle operation. Other than that, no complaints whatsoever. Alternator arrived ahead of schedule and everything fit perfectly.
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